DATA PROTECTION INFORMATION
FOR CUSTOMERS / OTHER CONTRACTUAL PARTNERS AND PROSPECTIVE PARTIES OF DGS DIESEL- UND GETRIEBESERVICE GMBH

 

Information on data protection regarding our processing of customer and prospective customer data in accordance with Articles 13, 14, and 21 of the General Data Protection Regulation (GDPR) of Germany. 

 

Dear customer, prospective customer, and contractual partner,

 

In accordance with the provisions of Articles 13, 14, and 21 of the General Data Protection Regulation (GDPR), we hereby inform you about the processing of your personal data and your related data protection rights. Which data is processed in detail and how it is used depends largely on the requested or agreed services. To ensure that you are fully informed about the processing of your personal data in the context of fulfilling a contract or implementing pre-contractual measures, please read the following information.

1. RESPONSIBLE PARTIES UNDER DATA PROTECTION LAW

DGS Diesel- und Getriebeservice GmbH; Wernher-von-Braun-Str. 11; 55129 Mainz; T: +49 6131 5807-0; @:  info@dgs-mainz.com; www.dgs-mainz.com 

2. CONTACT DETAILS OF OUR DATA PROTECTION OFFICER

dsb@dgs-mainz.com 

3. PURPOSES AND LEGAL BASIS OF PROCESSING 

We process your personal data in accordance with the provisions of the European General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG), insofar as this is necessary for the establishment, execution, and fulfillment of a contract, as well as for the implementation of pre-contractual measures. Insofar as personal data is required for the initiation or execution of a contractual relationship or in the context of the implementation of pre-contractual measures, processing is lawful in accordance with Art. 6 (1) lit. b GDPR. If you give us your consent to process personal data for specific purposes (e.g., disclosure to third parties, evaluation for marketing purposes, or advertising by email), the lawfulness of this processing is based on your consent in accordance with Art. 6 (1) (a) GDPR. Consent that has been given can be revoked at any time with effect for the future (see section 9 of this privacy policy). Where necessary and legally permissible, we process your data beyond the actual contractual purposes in order to fulfill legal obligations in accordance with Art. 6 (1) (c) GDPR. In addition, processing may take place to safeguard our legitimate interests or those of third parties, as well as to defend and assert legal claims in accordance with Art. 6 (1) (f) GDPR. If necessary, we will inform you separately, stating the legitimate interest, insofar as this is required by law.

4. CATEGORIES OF PERSONAL DATA 

We only process data that is related to the establishment of a contract or pre-contractual measures. This may include general data about you or persons in your company (name, address, contact details, etc.) as well as any other data that you provide to us in the course of establishing the contract. 

5. SOURCES OF DATA 

We process personal data that we receive from you when you contact us, when we establish a contractual relationship, or in the context of pre-contractual measures.

6. RECIPIENTS OF THE DATA 

We only share your personal data within our company with those departments and individuals who need this data to fulfill contractual and legal obligations or to pursue our legitimate interests. We may transfer your personal data to affiliated companies, provided this is permissible within the scope of the purposes and legal bases set out in section 3 of this data protection information sheet. Your personal data will be processed on our behalf on the basis of data processing agreements in accordance with Art. 28 GDPR. In these cases, we ensure that the processing of personal data is carried out in accordance with the provisions of the GDPR. In this case, the categories of recipients are Internet service providers and providers of customer management systems and software. Otherwise, data will only be passed on to recipients outside the company if this is permitted or required by law. The data is passed for the purpose of implementing pre-contractual measures, for the fulfillment of contracts, provided we have your consent or are authorized to provide information. Under these conditions, recipients of personal data may include, for example:

• External tax advisor

• Debt collection agencies

• Rating agencies for credit checks

• Service providers for sanctions list checks

• Public authorities and institutions (e.g., public prosecutor’s office, police, supervisory authorities, tax office) in the event of a legal or official obligation,

• Recipients to whom the transfer is directly necessary for the establishment or fulfillment of a contract, such as manufacturers for the preservation of customer warranty claims (commissioning)
   

7. TRANSFER TO A THIRD COUNTRY

Personal data will only be transferred to countries outside the EEA (European Economic Area) or to an international organization if this is necessary for the processing and thus for the fulfillment of the contract or, at your request, for the implementation of pre-contractual measures, if the transfer is required by law, or if you have given us your consent. In these cases, the recipients may include, among others, manufacturers of the goods you have purchased.

8. DURATION OF DATA STORAGE

Where necessary, we process and store your personal data for the duration of our business relationship or for the fulfillment of contractual purposes. This also includes the initiation and execution of a contract. In addition, we are subject to various storage and documentation obligations, arising from, among other things, from the German Commercial Code (HGB) and the German Fiscal Code (AO). The periods for storage and documentation prescribed therein are two to ten years. Finally, the storage period is also based on the statutory limitation periods, which, for example, according to §§ 195 ff. of the German Civil Code (BGB), are generally three years, but in certain cases can also be up to thirty years. 

9. YOUR RIGHTS

Every data subject has the right to obtain information concerning the processing of personal data according to  Art. 15 GDPR, the right to rectification according to Art. 16 GDPR, the right to erasure according to Art. 17 GDPR, the right to restriction of processing according to Art. 18 GDPR, the right to notification pursuant to Art. 19 GDPR, and the right to data portability pursuant to Art. 20 GDPR. In addition, you have the right to lodge a complaint with a data protection supervisory authority pursuant to Art. 77 GDPR if you believe that the processing of your personal data is not lawful. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedy. If the processing of data is based on your consent, you are entitled to withdraw your consent to the use of your personal data at any time in accordance with Art. 7 GDPR. Please note that the revocation only applies to the future. Processing that took place before the revocation is not affected. Please also note that we may be required to retain certain data for a specific period of time in order to comply with legal requirements (see section 8 of this privacy policy).  

Right to object:

If your personal data is processed in accordance with Art. 6 (1) (f) GDPR to safeguard legitimate interests, you have the right under Art. 21 GDPR to object to the processing of this data at any time for reasons arising from your particular situation. We will then no longer process this personal data unless we can demonstrate compelling legitimate reasons for the processing. These must outweigh your interests, rights, and freedoms, or the processing must serve to assert, exercise, or defend legal claims. To protect your rights, you can contact us using the contact details provided in section 1.

10. NECESSITY OF PROVIDING PERSONAL DATA

The provision of personal data for the decision on the conclusion of a contract, the fulfillment of the contract, or the implementation of pre-contractual measures is voluntary. However, we can only make a decision within the scope of contractual measures if you provide the personal data necessary for the conclusion of the contract, the fulfillment of the contract, or pre-contractual measures.

11. CHANGES TO THIS PRIVACY POLICY

As the collection and processing of your data by us may change over time, this privacy policy may also be amended to reflect the current status of our data processing at any given time. We therefore ask that you review this privacy policy from time to time.  

 

Last change: August 2025
(Basis: Vorlage von @Proliance GmbH; www.datenschutzexperte.de)